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Closing Date: 25th July 2018
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Maybank
Branch Executive / Assistant Service Manager (Frontline)

Salary: 0.00

You will assist in managing and leading the branch by providing excellent customer service to our customers while attending to their banking needs and playing an integral part in achieving branch financial goals. Your role entails cash handling, customer service, end-day balancing and all operational matters at branch. 

Through our structured training program and mentorship, you will be fully equipped with the skills and knowledge to anticipate customers' needs and provide them with innovative and optimal solutions.
  • Provide excellent customer service to our customers while attending to their banking needs
  • Perform daily over-the-counter transactions, which includes cash management, account opening and closure, balancing of cash and cheques and remittance handling.
  • Handle cash transactions
  • Perform AML checks and transactions monitoring review.
  • Perform general clerical duties and support the daily operation of the department.
  • Assist customers in their enquiries and handling of feedback
  • Perform all banking activities in accordance with regulatory requirements

Requirements :
  • Diploma/ degree in any discipline with at least 2 years' client servicing experience with basic understanding of relevant banking practice preferred
  • Excellent leadership, interpersonal and communication skills
  • Attentive to details and accurate in work
  • Self-motivated and driven to reach personal goals
  • Entry level diploma / degree holder will also be considered
  • Willing to work on extended hours as well as sunday banking
  • Matured candidates are welcome to apply





 
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