Closing Date: 9th February 2018
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Customer Experience Officer

Salary: 0.00

Job Responsibilities:

  • To deliver professional and expert concierge services to customers.
  • To handle customer requests or enquiry via phone, email, and/or chat.
  • Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
  • Establish relationships with customers with a positive customer experience feeling after every contact.
  • Communicate responses in a clear, professional, timely and concise manner.
  • Work with team and resources to provide customer with requested service.
  • Other ad-hoc duties as assigned.

Job Requirements:
  • Candidates must possess at least 2 years of Call Centre / Cabin Crew / Hospitality experiences, preferably from Night Business Industry;
  • Proficient in Microsoft Office (especially Excel and PowerPoint);
  • Customer service oriented, result driven & good team player;
  • Excellent communications & interpersonal skills;
  • Able to working in a fast paced environment;
  • Able to commit club hours, weekends and public holidays.

There are many benefits and advantages in joining us:
  • Multi-cultural work environment;
  • Dedicated training programs;
  • A highly motivated team;
  • Firm commitment to the development of careers.

Be part of the Award Winning Team! Join Us!
Interested candidates please email your comprehensive resume with photo & expected salary to hrrecruit@1-altitude.com
Only successful applicants will be notified.

http://www.1-altitude.com