Closing Date: 22nd July 2018

THATZ International Pte Ltd
AV Technical Support Specialists

Salary: 0.00

Job Duties:

  1. Schedule, setup, test, monitor and troubleshoot video conferencing sessions
  2. As a single point of contact on conferencing and Mitel phones.
  3. Perform moves, add and changes for telecommunication equipment.
  4. Support users with issues or requests regarding Mitel phones.
  5. Recommend, place order, install and configure video conferencing units as when required.
  6. Troubleshoot & replace (RMA) faulty video conferencing equipment.
  7. Work closely with the AV Vendor to install and troubleshoot the issues.
  8. Identify and recommend opportunities to improve and enhance video conferencing services.
  9. Provide end user Audio/ Visual (A/V)/ Telepresence technical assistance troubleshooting.

Job Requirements:

  1. NITEC, Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.
  2. Experience in the installation, configuration and resolution of audio visual and conferencing issues.
  3. Experience in troubleshooting AV equipment and overseeing routine maintenance.
  4. Familiarity with audio-visual and collaborative meta tools & technology desired.
  5. Knowledge of Polycom and Tandberg conferencing system will be preferred
  6. Good understanding of Voice & Data solutions will be advantageous
  7. General knowledge of networking fundamentals.
  8. Possess good communication and interpersonal skills.

objective of this role:

To deliver awesome user experience through result oriented yet friendly service disposition ...we call it Thatz Way!


Compensation Package:

  1. Basic Salary
  2. H&S Insurance Coverage
  3. Annual Leave and Medical Benefits


  1. Performance incentive
  2. Subsidized Trainings and Certifications (such as ITIL Foundation V3)
  3. Annual Increment based on performance
  4. Mobile Allowance
  5. Career path
  6. Company events and annual awards

As an advocate for fair employment, we strive to do our best to render objective and merit based considerations for all applications, and we shall communicate with you personally when short-listed. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Best wishes to your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and be rewarded.

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